According to ARDA, 85% of timeshare users are satisfied with what they own
The fact that the timeshare resale market is still relatively young within the timeshare/vacation ownership segment of the travel industry, makes it a long way before consumers at large feel comfortable purchasing on their own a timeshare on the secondary market.
Lately, however, we have noticed an increasing number of inquiries coming from travelers wanting to know more about the timeshare concept simply because they see friends, family members or acquaintances travelling a lot more than they do through timeshares and that intrigues them. So they’re coming forth to find out... with a little apprehension sometimes because timeshares have paradoxically mystified them: despite its disputable reputation, so many people benefit from owning them.
Some of the following may be what may relate to the other 15% of unsatisfied customers
A) THE USAGE OF THE PRODUCT HAS NOT MET WITH THEIR EXPECTATIONS.
It does unfortunately happen that salespeople will oversell the product and omit to mention what it really can and cannot do for the customer. Out of pressure of meeting sales quota, some salespeople will rely on embellishing the product to make it sound like it will nicely meet the customer’s requirement. It is very unfortunate that timeshare products are sometimes sold that way, but in most cases, it does not have to since most consumers will buy it for the benefits it brings to them.
B) THEY BOUGHT A PACKAGE THAT DOES NOT FULFILL THEIR VACATION REQUIREMENTS
Sometimes for the sake of making a sale and of meeting the customer’s budgeted bottom line, the salespeople will diminish the efficiency of the product... ex. sell blue or white time as opposed to red time in order to meet the customer’s budget. The value is still good, however, the overall efficiency of the product might not meet the vacation requirements of the customer whose travels needs are in high time. The relevancy of the product was sacrificed over budget because the customer was not explained properly the relevancy to its needs and only took the dollar sign into consideration.
C) NOT KNOWING HOW TO USE IT AND/OR NOT WANTING TO KNOW HOW TO USE IT;
Unfortunately, timeshare’s frizzled reputation often brings a negative impact on its new owners who, once they get home, become aware of uneasiness from family and friends who too often have unfounded prejudice about timeshare ownership. Among the general public, too often we find people with erroneous information about timeshare usage as a rule. Unfortunately, they let their own prejudice perspire to the point of making their friend or family member feel uncomfortable about their purchase even though they know very little about their friend’s needs and how timeshares can work for them.
D) TIMESHARES SHOULD NOT BE SOLD AS A FINANCIAL INVESTMENT...
It should be sold as a vacation lifestyle as unique as how everyone likes to travel. Too often we meet timeshare owners complaining about the cost at the end and comparing it. Timeshares have not been designed to provide an economical option... It is just using the money you’re going to spend anyways and improve your travelling style to stay in fully equipped condo as opposed to hotel rooms. At the end, however, it will give you the expected returns... provided you use it.
E) TIMESHARES SHOULD NOT BE BOUGHT AS YOUR ONLY TRAVEL VEHICLE
The end all to be all, but rather one to compliment various methods of travel you already have in place. When people buy timeshares they expect to use it across the board. I would recommend fill your travel toolbox with many options- All inclusive packages often provide a viable and worry free option when travelling to places such as Cuba or the Dominican Republic. Guided tours work magically for the elderly and the young alike providing an added element of well-being, comfort and safety, Backpacking might just fit the adventurer in you as you journey through life’s travels. And just like the above, timesharing too offers an upscale and proven method of finding most of these elements with the added conveniences of typically fully furnished accommodations providing your family with...a home away from home located on a beach, mountain or resort basis.
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